Home Has It Support

Practical help for your private visual memory

How do I install Home Has It on my phone?

On iPhone or iPad, open Home Has It in Safari, tap Share, and select Add to Home Screen. On Android, open Home Has It in Chrome, open the menu, and choose Install app or Add to Home screen.

Where are my items and photos stored?

Free items stay in the browser where you saved them. Verified Premium items are also stored in a private Firebase cloud collection tied to the Premium email account.

How do I move to another device?

Premium customers can sign in on the new device with the same email used for Premium. Home Has It will restore the synced collection automatically. Export and Restore remain available as an additional personal backup.

Why did my items disappear?

For free use, clearing browser data, using private browsing, removing the installed website, or switching browsers can remove or hide local items. Premium customers should sign in with the verified Premium email to restore synced items.

Premium or payment trouble

Email us with the address used at checkout, purchase date, Stripe receipt number, device and browser, and a description of the problem. Do not email card numbers, passwords, or sensitive household information.

Contact

Call or text (346) 620-2878, or email howard2consult@gmail.com. We will respond as soon as reasonably possible. Standard calling and messaging rates may apply.